Frequently Asked Questions

Store and Products

Who runs Heartdrops?

Why should we purchase from you?

I'm looking for a particular product that you don't have! Can I make a request?

Why are your products so cheap? Are they authentic?

An item I want is out of stock! When will it come back?

Can I cancel my order?

Delivery and Shipping

When will you ship my order?

How much is shipping and how long will it take?

Do I need to sign for my delivery?

Payments and Refund Policy

What payment methods do you accept?

Can I get a refund on a product?