We realise these are unsettling and unprecedented times for everyone. We recognise this is an unpredictable situation that’s changing all the time. We’ll do our best to continue to be here for you, and to keep you updated along the way.
Please find updates below on: Online Store, Deliveries (Sendle and Australia Post), Supplier Shipments and Us
Our store is currently open and operating as per usual.
We will be closed on Monday, 5th October 2020 due to the Labour Day Public Holiday (NSW).
We have had a few customers panic buying and we will not be tolerating this. We reserve the right to modify or cancel any orders. Please be fair to all other customers 🙇♀️🙇♂️
If you need to contact us, we're still available.
Some deliveries may be delayed due to the increased demand our delivery partners are experiencing.
For those in Victoria, due to the advice issued by the Victorian Department of Health and Human Services, BOTH our delivery partners are required to reduce the number of employees working in our Victorian facilities by 30%. This may unfortunately cause more significant delays for parcels heading to Victoria.
For Parcel Locker/Parcel Collect packages - please pick up your packages in a timely manner (within 5 days) as we're getting reports that the local post offices are Returning to Sender packages, due to space constraints.
We unfortunately have temporarily ceased shipping to New Zealand as our delivery partners are not accepting any international deliveries at this time.
Both our delivery partners: Sendle/Couriers Please and Australia Post have made changes to their delivery processes to enhance the safety of their employees and customers. Please have a read of the links below on their changes of procedures below: